HELP WHENEVER NEEDED

Support Made Simple

Get direct access to dedicated support teams for setup, processing, and day-to-day payment needs—so you’re never left guessing.Whether you’re activating your account, authorizing a transaction, or need help fast, the right support channel is always within reach.

Merchant Support

General assistance for account questions and ongoing support.

📞 1-888-595-9550
✉️ support@divvia.ca

Activation

Support for account setup, onboarding, and installation.

📞 1-866-365-0198
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Authorization

Phone support for transaction authorization requests.

📞 1-866-508-5855

Elavon

Help with Elavon processing and merchant service inquiries.

📞 1-800-725-1243
Merchant Support

Frequently Asked Questions

Who should I contact for general account support?
How do I get help activating or setting up my account?
When should I contact Elavon directly?
What is phone authorization used for?
Is support available during business hours only?
What information should I have before calling support?