
Get direct access to dedicated support teams for setup, processing, and day-to-day payment needs—so you’re never left guessing.Whether you’re activating your account, authorizing a transaction, or need help fast, the right support channel is always within reach.

For everyday questions related to your merchant account, payments, or platform access, contact Merchant Support. They can help with account inquiries, troubleshooting, and general assistance.
For account activation, onboarding, or installation support, reach out to the Activation team. They specialize in getting your account ready to process payments quickly and correctly.
Contact Elavon for inquiries related to merchant processing services, settlement questions, or issues tied directly to your acquiring bank.
Authorization support is available when a transaction requires manual or phone-based approval, typically in special or offline payment scenarios.
Support availability may vary by team. Merchant Support and Activation handle most requests during standard business hours, while Authorization services are available as needed for transaction approvals.
Have your merchant ID, basic transaction details (if applicable), and account information ready to help the support team resolve your request more efficiently.